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Fill in the blanks with suitable word or phrase in the box


Task 2: Fill in the blanks with suitable word or phrase in the box

Dear Sir / Madam,

I have been using the services provided by Thanh Ba post office for many years. And now , I would like to write to you to express my satisfaction and (1)………..…….. about the post


Firstly, your post office is well- equipped the quality of (3)…………..…… is good. My friends have never (4)………..……about the quality of the documents I sent them.

Secondly, the (5)………..…..of services is reasonable and I am always satisfied with the (6)……….of delivery of letters and newspapers. However I am dissatisfied with the (7)………..…….conditions of the post office. Although the parking area is large, no one keeps motorcycles or bicycles. I always feel worried about leaving my motorbike there.

My last dissatisfaction is the attitude of some of your (8)……….. They sometimes seem a bit cold and not (9)……….……..

I hope your post office will increasingly develop in the future Sincerely,

Nguyen Anh Minh


1. WHO:

- làm chủ từ trong mệnh đề quan hệ - thay thế cho danh từ chỉ người ….. N (person) + WHO + V + O 2. WHOM:

- làm túc từ cho động từ trong mệnh đề quan hệ - thay thế cho danh từ chỉ người

…..N (person) + WHOM + S + V 3. WHICH:

- làm chủ từ hoặc túc từ trong mệnh đề quan hệ - thay thế cho danh từ chỉ vật

….N (thing) + WHICH + V + O

….N (thing) + WHICH + S + V 4. THAT:

- có thể thay thế cho vị trí của who, whom, which trong mệnh đề quan hệ quan hệ xác định

* Các trường hợp thường dùng “that”:

- khi đi sau các hình thức so sánh nhất - khi đi sau các từ: only, the first, the last - khi danh từ đi trước bao gôm cả người và vật

- khi đi sau các đại từ bất định, đại từ phủ định, đại từ chỉ số lượng: no one, nobody, nothing, anyone, anything, anybody, someone, something, somebody, all, some, any, little, none.

Ex: He was the most interesting person that I have ever met.

It was the first time that I heard of it.

These books are all that my sister left me.

She talked about the people and places that she had visited.

* Các trường hợp không dùng that:

- trong mệnh đề quan hệ không xác định - sau giới từ

dissatisfaction service equipment complained prices punctuality security staff helpful


5. WHOSE: dùng để chỉ sở hữu cho danh từ chỉ người hoặc vật, thường thay cho các từ: her, his, their, hoặc hình thức ‘s

…..N (person, thing) + WHOSE + N + V ….

6. WHY: mở đầu cho mệnh đề quan hệ chỉ lý do, thường thay cho cụm for the reason, for that reason.

…..N (reason) + WHY + S + V …

Ex: I don‟t know the reason. You didn‟t go to school for that reason.

→ I don‟t know the reason why you didn‟t go to school.

7. WHERE: thay thế từ chỉ nơi chốn, thường thay cho there

….N (place) + WHERE + S + V ….

(WHERE = ON / IN / AT + WHICH) Ex: a/ The hotel wasn‟t very clean. We stayed t that hotel.

→ The hotel where we stayed wasn‟t very clean.

→ The hotel at which we stayed wasn‟t very clean.

8. WHEN: thay thế từ chỉ thời gian, thường thay cho từ then

….N (time) + WHEN + S + V … (WHEN = ON / IN / AT + WHICH)

Ex: Do you still remember the day? We first met on that day.

→ Do you still remember the day when we first met?

→ Do you still remember the day on which we first met?

I don‟t know the time. She will come back then.

→ I don‟t know the time when she will come back.


1. Mệnh đề quan hệ xác định (Defining relative clause): Được sử dụng khi danh từ là danh từ không xác định.

Ex: The city which I visited last summer is very beautiful.

(Defining relative clause)

2. 2. Mệnh đề quan hệ không hạn định (Non-defining relative clause): Được sử dụng khi danh từ là danh từ xác định.

Ex: Dalat, which I visited last summer, is very beautiful.

(Non-defining relative clause)

Note: để biết khi nào dùng mệnh đề quan hệ không xác định, ta lưu ý các điểm sau:

- Khi danh từ mà nó bổ nghĩa là một danh từ riêng

- Khi danh từ mà nó bổ nghĩa là một tính từ sở hữu (my, his, her, their) - Khi danh từ mà nó bổ nghĩa la một danh từ đi với this , that, these, those

 Exercise: Choose the best answer:

1. The boy with --- I have talked is very successful student.

A. who B. whom C. that D. for that

2. The composition --- by Jane was really interesting.

A. to write B. writing C. wrote D. written

3. Fleming‟s discovery of penicillin, ---, had a major influence on the lives of people in the 20th century.

A. which was awarded the Nobel Prize B. which awarded the Nobel Prize

C. that he was awarded the Nobel Prize D. for which he was awarded the Nobel Prize 4. I want you to meet the woman ---

A. who taught me how to drive B. teaching me how to drive

C. that is taught me how to drive D. who is taught me how to drive 5. Mr. Pike, --- is our boss, has just come back from Paris.

A. who B. whom C. that D. which

6. The girl --- is my new friend.

A. who is sitting on the bench B. that is sitting on the bench C. sitting on the bench D. all are correct

7. We don‟t know the reason --- Peter is absent today.

A. who B. which C. that D. why

8. Dr Smith is a good surgeon. He lives next door.

A. Dr Smith that lives next door is a good surgeon.

B. Dr Smith who lives next door is a good surgeon.

C. Dr Smith, who lives next door, is a good surgeon.

D. Dr Smith, whom lives next door, is a good surgeon.

9. The reading table --- I put my books is in the corner of the room.

A. when B. where C. why D. whose 10. It is him --- helped me last night.


A. who B. that C. which D. whose 11. Anybody --- finishes that test early can leave.

A. that B. whom C. why D. when

12. He is the good colleague ---.

A. to work for us with B. to us for working with

C. for working with us D. for us to work with 13. Mary was the last applicant --- by that interviewer.

A. to be interviewed B. to be interviewing

C. to have interviewed D. to interview

14. I‟m hungry. Is there any food --- ?

A. to be eaten B. to eat C. eating D. for me eating 15. Dien Bien Phu is a place --- our army won a resounding victory in 1954.

A. where B. what C. which D. that

Reduce relative clauses into relative phrases


Be sure to follow the instructions that are given at the top of the page.

 ...


Students who arrive late will not be permitted to enter the classroom.

 ...


John, who was taken by surprise, hardly knew what to say.

 ...


The people who are waiting for the bus in the rain are getting wet.

 ...


We drove along the road that was still flooded after the heavy rain.

 ...


The scientists who are researching the causes of cancer are making progress

 ...


The wild ox which is kept at Nam Cat Tien National Park is of a special kind

 ...


The helicopter which was flying toward the lake made a low droning sound.

 ………

II. Write all the pronouns possible to complete each sentence. Write Ø if the sentence is correct without adding a pronoun.

1. We talk about the party ... Sarah wants to organise for my birthday.

2. To get to Frank's house, take the main road ... bypasses the village.

3. The paintings ... Mr Flowers has in his house are worth around £100,000.

4. Mrs Richmond, ... is 42, has three children, 5. Don is a friend ... I stayed with in Australia.

6. She was probably the hardest working student ... I've ever taught.

7. Stevenson is an architect ... designs have won international praise.

8. The Roman coins, ... a local farmer came across in a field, are now displayed in the National Museum.

9. Dorothy said something ... I couldn't hear clearly.

10. There was a little ... we Gould do to help her.

11. He received a low mark for his essay; ... was only one page long.

12. We need to learn from companies ... trading is more healthy than our own.

13. Professor Johnson, ... I have long admired, is visiting the University next week.

14. The man ... I introduced to you last night may be the next president of the university.

15. These walls are all ... remain of the city.

III. Choose the best answer.

1. Post office is a place ... you can buy stamps, mail letters and packages, and receive mail.

A. that B. which C. where D. in which 2. Do you know the date ... we have to hand in the essay?

A. which B. in which C. on that D. when 3. My uncle ... you met yesterday is a lawyer.

A. which B. who C. whose D. to whom

4. The council is in discussion with Lord Thomas, ... land most of the village is built on.

A. who B. whom C. whose D. that

5. These adults, ... come to my night class, are very eager to learn.

A. whose B. who C. that D. when 6. Regina, ... you have never met before, is a genius in painting.

A. that B. whose C. whom D. whoever


7. The paintings Mr Flowers has in his house are worth around $ 100,000.

A. which B. whose C. what D. whom 8. Oxford, ... attracts many tourists, is often crowded in the summer.

A. that B. which C. whose D. where 9. It's the best film ... has ever been made about madness.

A. which B. whom C. whose D. that

10. She cycled from London to Glasgow, .... is pretty good for a woman of 75.

A. that B. what C. which D. where

11. Most folk songs are ballads ... have simple words and tell simple stories.

A. what B. when C. where D. that

12. ... wins will go on to play Barcelona in the final.

A. Who B. Whoever C. Which D. Whichever 13. I think the reason ... we get on so well is that we both enjoy talking.

A. why B. which C. that D. what

14. Children ... diets contain high levels of protein do better in examination.

A. who B. who C. whose D. Ø

15. I'm sure that Keith will do well at university, ... one he goes to.

a. which b. whichever c. where d. wherever IV. Fill in each blank with an appropriate preposition.

1. We take great pride ... offering the best service in town.

2. This post office is equiped ... advanced technology ... transaction.

3. What is the Messenger Call Service used ...?

4. Let us take care ... your postal and telecommunication needs for now and ever.

5. We subscribe ... all the main medical journals.

6. This computer isn't capable ... running this software.

7. She seemed satisfied ... the results.

8. She was fiercely proud ... family traditions and continuity.

9. I was useful ... them because I could speak French.

10. I am living away ... my family and my relatives.


Choose one word whose underlined part is pronounced differently.

1. A. population B. commune C. punctuality D. stimulation

2. A. dissatisfaction B. spacious C. fasimile D. telegram

Choose one word whose stress pattern is different.

3. A. eradicate B. expand C. announce D. satisfy

4. A. distribute B. stimulate C. subscribe D. affect

5. A. distance B. daily C. surface D. equip

Choose the one best answer to complete each sentence.

6. This hotel has got a very________ kitchen.

A. spacious B. space C. spaceship D. spacing

7. A ________is someone who sells meat.

A. baker B. butcher C. chemist D. shopkeeper

8. A person who sells flowers is called a ________.

A. florist B. farmer C. vegetarian D. biologist

9. We call a man who delivers the mail a ________.

A. newsman B. mailbox C. mailman D. officers

10. We‟d like to buy the house________ overlooks West Lake.

A. who B. whose C. where D. which

11. The woman________daughter Jack loves is very kind.

A. whose B. who C. whom D. which

12. The letter________she received this morning is from the USA.

A. whose B. who C. whom D. which

13. I don‟t know the girl________is wearing a long blue dress.

A. whom B. whose C. which D. who

14. Would you mind________ this parcel to Mr. Brown, please?

A. send B. sending C. to send D. sent

15. I would like to have my mails and newspapers________ early in the morning.

A. deliver B. delivery C. delivered D. to deliver

Put the verb into the correct tense:

16. Our house (destroy) ________________ in the storm last night.

75 17. The police (look) ________________ for the painting now.

18. _________you (find) ________________ the wallet which you lost yet?

19. Spring (be) ________________ the time when many kinds of flowers blossom.

20. He (not, phone) ________________ his girlfriend every day.

21. I would like (fax) ________________ this document to my office in Hanoi.

22. Before the postage stamp (invent) ____________________, it was difficult to send a letter to another country.

23. You (meet) ________________ Henry tomorrow.

24. Laura (paint) ______________________ a picture at 6:00 yesterday morning.


I. Choose the word that has the underlined part pronounced differently from that of the others.

1. A. facsimile B. transfer C. spacious D. fax 2. A. ready B. friend C. telephone D. speedy 3. A. subscribe B. facsimile C. pride D. provide 4. A. spacious B. courteous C. document D. technology 5. A. commune B. security C. punctuality D. distribute

II. Choose the word or phrase, A, B, C, or D, that best completes the sentence or substitutes for the underlined word or phrase.

6. You can subscribe to your favorite newspapers and magazines ... the nearest post office. .

A. in B. on C. from D. at

7. He is very capable ... learning and understanding things.

A. with B. of C. at D. about

8. Thanh Ba Post Office provides customers ... the Messenger Call Services.

A. with B. for C. of D. to

9. The post office offers the ... Mail Service which is particularly fast.

A. Secure B. Efficient C. Express D. Reliable 10. We are proud of our ... staff, who are always friendly and efficient.

A. well-done B. well-appointed C. well-behaved D. well-trained 11. The hotel staff are always friendly and courteous.

A. efficient B. polite C. helpful D. perfect 12. There was no mention of the incident in the national press.

A. television B. newspapers C. Internet D. radio 13. I need to ... £1,000 to my daughter's account.

A. transfer B. transform C. transmit D. transact 14. ... to the magazine can take advantage of this special offer.

A. Subscribe B. Subscription C. Subscribing D. Subscribers

15. ... is someone who works from home on computer and communicates with their office by telephone, fax, or e-mail.

A. Telecomputer B. Telecommuter C. Telephonist D. Telemarketer III. Choose the word or phrase, A, B, C, or D, that best completes the sentence.

16. My mother ... enjoys hill walking.

A. who is in her seventies B. that is in her seventies

C. , which is in her seventies D. who is in her seventies 17. She's one of the kindest people ...

A. that I know B. whose I know C. who I know D. which I know 18. Where is the house ...?

A. where they are living B. which they are living C. where they are living there D. where they are living in 19. She lives in the house ...

A. which has the red door B. has the red door

C. that with the red door D. with its red door 20. Mark Twain is an author ... I like best.

A. his books B. that books C. the book of whom D. whose books 21. The problem ... never occurred.

A. I hadn't expected it B. that I had expected it C. who I had expected D. I had expected

22. In 1850, Yale University established Sheffield Scientific School, ...

A. engineers were educated there B. where engineers were educated

C. in which were engineers educated D. where were engineers educated

23. It was the ragtime pianist Scott Joplin .... the Maple Leaf Rag, perhaps the best known of all ragtime tunes.

A. wrote B. the writer of C. who wrote D. writing


24. A keystone species is a species of plants and animals ... absence has a major effect on an ecological system.

A. that its B. its C. whose D. with its

25. William Samuel Johnson, ... helped write the Constitution, became the first president of Columbia College in 1787.

A. whom he had B. who had C. and he had D. had

IV. Choose word or phrase, A, B, C or D, that needs correcting.

26. Fred, who usually conducts the choir rehearsals, did not show up last A B

night because he had an accident on his way to the practice.


27. I think whatever was responsible for damaging the trees should be fined or sent to prison.

A B C D 28. Now that I no longer have to wear uniform, I'll be able to wear which I want.

A B C D 29. Ripe fruit is often stored in a place who contains much carbon dioxide

A B C so that the fruit will not decay too rapidly.


30. The town we visited was a four-days journey from our hotel, so we took the train instead of the bus.

A B C D V. Fill in each blank with one appropriate word from the box.

bills employees carry customer pay bank food buys employer deposit system receives withdraw

In the future, machines will take the place of many bank tellers. A new (31) ... electronic funds transfer (EFT) allows the bank or the (32) ... to move money from one account to another. For example, a worker (33) ... her monthly paycheck, her salary. Her (34) ..., the company that she works for, can (35) ... her salary into her checking account directly. She does not have to go to the (36) ...Her bank can also pay her monthly (37) ... the telephone, the water, the gas, and the electricity. It will also be possible for her to pay for (38) ... at the supermarket by EFT. The supermarket will automatically (39) ... money from her account at the bank to pay for the food that she (40) ...

Some employers already deposit their (41) ... checks in the bank directly. Maybe, in the future, people will not (42) ... money, and machines will (43) ... for everything.



1. Which of the following words has a different vowel sound?

a. spread b. bread c. break d. breath

2. Which of the following words contains the sound /tf/?

a. mutual b. machine c. computer d. chemistry

3. Which of the following words has a different final sound?

a. glanced b. provided c. brushed d. looked

4. Which of the following words is stressed on the second syllable?'

a. represent b. constancy c. participate d. literacy 5. Which of the following words is stressed on the first syllable?

a. traditional b. longevity c. similarity d. literacy II. Choose the word or phrase - a, b, c or d - that best completes the sentence.

6. I've got lots of ______ but only a few really good friends.

a. best friends b. neighbors c. acquaintances d. partners 7. The students in this class were made ______ very hard.

a. learn b. to learn c. learning d. having learnt 8. I prefer staying at work late ______ work home with me.

a. to take b. taking c. than take d. to taking 9. You are under no obligation to help as assistance is purely ______.

a. free b. voluntary c. charitable d. donated 10. Scientists ______ a carefully controlled experiment on the mystery virus.

a. turned over b. put up c. carried out d. set in 11. Let's go ahead and do it now. Nothing ______ by waiting.

a. accomplishes b. accomplished c. has accomplished d. will be accomplished 12. No one is a better cook than your mother, ______?

a. is she b. isn't she c. are they d. aren't they 13. 'Did you enjoy the picnic?' 'It was okay, but I'd rather ______ to a movie.

a. to go b. be going c. have gone d. went


14. I don't remember __ of the decision to change the company policy on vacation. When was it decided?

a. telling b. being told c. to tell d. to be told

15. I couldn't find Jo at the party last night. If I ______ him, we'd have been happy.

a. meet b. met c. have met d. had met 16. She said she ______ that film several years before.

a. had seen b. has seen c. saw d. would see

17. The secret of getting good marks is to keep ______ in the exam room.

a. calm b. calmly c. calming d. calmed 18. ______ you change your mind, I won't be able to help you.

a. If only b. Because c. Unless d. Provided 19. Big cities like New York and Tokyo are ______ populated.

a. greatly b. densely c. closely d. variously

20. ______ in some developing countries may be the cause of poverty and hunger.

a. Modernization b. Literacy c. Pollution d. Overpopulation 21. ______ Christmas Eve, people often have parties late at midnight.

a. On b. In c. At d. For

22. A lot of things ______ to the house before we can move in.

a. need be doing b. need to be done c. need being done d. need to do 23. Had he learned the lesson well, he ______ more confident now.

a. would feel b. would have felt c. will feel d. will have felt 24. When I met John, he ______ from his university already.

a. graduated b. was graduating c. has graduated d. had graduated

25. He got an excellent grade in his examination ______ the fact that he had not worked particularly hard.

a. on account of b. because of c. in spite of d. Although

III. Choose the underlined word or phrase - a, b, c or d - that needs correcting.

26. If you work hard, you would be successful in anything that you do.


27. Special education is intended help both handicapped and gifted A B

children to reach their learning potentials.


28. Any passengers travel to Cambridge should sit in the first two carriages of the train A B C D

29. Never in the history of humanity there have been more people living A B C D on this relatively small planet.

30. An increasing number of office works use computer programs as daily routine.


IV. Read the text below and then decide which answer - a, b, c or d – best fits each space.

In many countries in (31) ______ of industrialization, overcrowded cities present a (32) ______ problem. The (33) ______ of towns is mainly caused by the (34) ______ of large numbers of people from the rural areas. The (35) ______ long-term solution is to make (36) ______ in the rural areas more attractive, which would (37) ______

people to stay there. This could be achieved by providing (38) ______ for people to go and work in the villages.

Moreover, (39) ______ in the rural areas, such as transportation, health and education services should be (40) ______.

31. a. progress b. process c. procedure d. proceeding

32. a. little b. basic c. major d. practical

33. a. population b. popularity c. underpopulation d. overpopulation

34. a. drift b. gust c. current d. shoal

35. a. barely b. only c. single d. one

36. a. sights b. surroundings c. atmosphere d. life

37. a. insist b. suggest c. encourage d. persuade

38. a. incentives b. rewards c. benefits d. investments 39. a. equipment b. facilities c. means d. appliances 40. a. invested b. increased c. impressed d. improved

V. Read the passage carefully, then choose the correct answer.

In an early survey conducted in 1888, a billion and a half people inhabited the earth. Now, the population is about six billion and is growing fast. Even though the rate of growth has begun to slow down, most people believe the population size may be eight billion during the next several years.

If we examine the amount of land available for this ever increasing population, we begin to see the problem.

Not all land is useful to us because it cannot produce food. We can cut out about one fifth of it because it is covered