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SUMMARY INFORMATION

OF NEW CONCLUSIONS OF THE PHD THESIS 1. Thesis title: “Management of customs broker in Vietnam”

2. Major in: Finance - Banking, Code: 62.34.02.01 3. Full name of postgraduate: Thai Bui Hai An

4. Full name of supervisors: 1. Assoc.Prof.Dr. Nguyen Thi Thuong Huyen 2. Dr. Nguyen Duy Thong

5. New conclusions of the thesis:

Firstly, the thesis has systemized reasoning of customs broker and management of customs broker. Of which, the thesis affirms that the customs broker is a person who will perform responsibilities of customs declarants and perform other tasks of customs procedures as agreed in the contract on behalf of import & export commodity owners.

Management of customs broker is the impact of the State management authorities on customs broker and operation of customs broker by specific management methods and instruments to reach certain objectives.

Secondly, the thesis gives some scientific assessment conclusions which contribute to create foundation of reasoning and reality for management of customs broker. The thesis defines particular contents of management of customs broker including 5 main contents: Orient development of customs broker; Create environment for development of customs broker; Organize of management system for customs broker; Investigate and monitor operation of customs broker; and Correct operation of customs broker.

Thirdly, the thesis gives opinions that the strength of management of customs broker in Vietnam in the past time is building of legal system for correction of operation of customs broker, defining the competence of the customs authorities in organization of state management for customs broker. As state management of customs broker, the Customs has directed in right orientation, cared and expected to develop customs broker quickly in order to support customs authorities more during customs innovation and modernization. However, the current shortcoming of management of customs broker in Vietnam is that it doesn’t promote development of customs broker in the orientation of developing customs broker in the context of customs innovation and modernization;

operation of customs broker doesn’t assure reliability for enterprises of import & export business; the customs broker’ capacity of management and adaptation isn’t good and doesn’t show professional nature and high professionalization and doesn’t set up relation between state management authorities and community of customs broker.

Fourthly, the thesis clarifies some basic cause of shortcomings in development of customs broker and management of customs broker in Vietnam in the past time. One of them is that the scale of enterprises of import & export business in Vietnam is mainly

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small and medium, so they don’t have habit to use service of customs broker and do customs procedures by themselves to economize expenses; some regulations mentioned in lawful documents of customs broker don’t ensure transparency and clarity or are inappropriate with reality; organization of professional training and improving activities for staffs of customs broker doesn’t satisfy with requirements of customs innovation and modernization; mechanism of assistance and combination between customs authorities and customs broker isn’t regular and effective; no Association of customs broker to represent for common opinions of customs broker and to contact between state management authorities and community of customs broker; inspection and oversight of operation of customs broker isn’t frequent; settlement of behaviors breaking laws of customs broker isn’t timely.

Fifthly, the thesis gives some specific methods to strengthen management of customs broker in Vietnam in the process of customs modernization including proposal for completion of lawful system, set up of environment for development of customs broker; concentration on training and improving skills for staffs of customs broker;

effective performance of customs priority for satisfactory customs broker; proposal for establishing Vietnam Association of custom broker in the nearest time; organization of management system for customs broker in the modern and professional orientation;

building the mechanism to combine closely and effectively in management of customs broker; Synchronous and effective application in methods and instruments of management of customs broker; and strengthening cooperation relations with international customs organizations.

Hanoi, September 28th 2015

SUPERVISOR POSTGRADUATE

Supervisor 1 Supervisor 2 (signed)

Assoc.Prof.Dr.

Nguyen Thi Thuong Huyen

(signed)

Dr. Nguyen Duy Thong

(signed)

Thai Bui Hai An

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