Đánh giá chất lượng D.T.T.N (So với yêu cầu nhiệm vụ D.T.T.N về mặt lý luận, thực tiễn, tính toán giá trị công dụng, chất lượng bản vẽ). Đánh giá chất lượng đồ án tốt nghiệp liên quan đến việc thu thập, phân tích số liệu ban đầu, cơ sở lý luận để lựa chọn giải pháp tối ưu, cách tính chất lượng giải thích, hình vẽ, giá trị lý luận và thực tiễn của môn học. Trân trọng, tôi xin bày tỏ lòng biết ơn sâu sắc tới nhiều người đã nhiệt tình và giúp đỡ tôi trong quá trình chuẩn bị và hoàn thành luận án.
Tran Thi Ngoc Lien (MA), the Dean of the Department of Foreign Languages and all the teachers at Hai Phong Private University for their previous supporting lectures that helped me a lot during my graduation.
Rationale
Aims of the study
Gives theoretical background of general communication, business communication in English, and practical dialogues with realistic situations. The discussion of some possible problems that occurred in business communication such as: presenting without a purpose, saying too much, not informing enough detailed information for customers, failing to apologize or compensate employees/customers.
Methods of the study
Scope of the study
Design of the study
At its most basic level, the purpose of workplace communication is to provide employees with the information they need to do their jobs. http://en.wikipedia.org/wiki/Business_communication). Information that flows from the top of the organizational management hierarchy and tells people in the organization what is important (mission) and what is valued (policy). Only now is the time to create a positive image of your company in the minds of customers.
Thus, international business communication is one of the most important areas of research in the context of English for Specific Purposes (ESP) given the growth of English as a lingua franca.
Theoretical background
An overview of communication
- Definition of communication
- Classification of communication
- Verbal communication
- Nonverbal communication
- Visual communication
- Other types of communication
Communication is the process of transferring information from a sender to a receiver using a medium in which both sender and receiver understand the communicated information in the same way. Communication is therefore a process by which we assign and convey meaning in an effort to create shared understanding. If you use these processes, they are developmental and transfer to all areas of life: home, school, community, work and beyond. http://en.wikipedia.org/wiki/Communication ) Another definition of communication is "Any act by which one person gives to another person or receives from another person information about that person's needs, desires, perceptions , knowledge or affective states.
On the other hand, in simple words, communication is the exchange of ideas, opinions and information through written or spoken words, symbols or.
Business Communication
- Definition
- Types of Business Communication
- Internal Communication
- External Communication
Business Communication Graphic Communication Nonviolent Communication Communication Science Strategic Communication Facilitated Communication Technical Communication. http://en.wikipedia.org/wiki/Communication. Upward communication is the flow of information from subordinates to superiors, or from employees to management. However, for effective two-way organizational communication to occur, it must start from the bottom.
Horizontal communication normally involves coordinating information and allows people of the same or similar rank in an organization to work or collaborate together.
A study on business communication in
Arranging a business meeting with a potential client
- Contact a potential client to schedule an appointment
- The meeting
Here is the apology in Mai's call to Mr. I am Mai who works for a Hai phong real estate agency. In the above example, she made an excuse by referring to the upcoming sale of Mr. Nguyen's house and assuming that Mr. Nguyen had not found a buyer and he did not know how long to wait for a suitable buyer. The important thing is to get your "foot in the door" and to do so in a credible and realistic way.
I apologize for calling you so late, but I realized that this is the only time available to contact you due to your work schedule. Let them know you are listening by saying things like “I just want to make sure I understood you correctly; what you say is. While the job of a good salesperson is to act in the best interest of the customer, to achieve this he must be able to identify the customer's needs, expectations, desires, objections and fears.
I think if you wait until the business is down to think about what your advertising is missing, it looks like you are in trouble. Mike : If you look at it as an investment, you will see it pay back many times over. Finally, he concludes that he no longer has control over the growth of his business if he does not create a positive image of his company in the minds of customers.
Although her store did not have the requested white shirt in stock, she took the time to call other stores in the neighborhood and found out that the Blue Exchange store had the shirt for Mr. Most likely he will be a regular customer of N&M stores when buying clothes in the future.
Job Interview
- Definition
- Job Interview Communication Tips
- Interview questions
- Work history
- About you
- The future
- The new job and the new company
- Some appropriate responses and comments essential for answering
You can often get the pronunciation by calling the company after hours and listening to the interviewer's voicemail greeting.). Get the interviewer to see you in the job by answering questions with examples that create images in the interviewer's mind. Never put your notepad or anything else on the interviewer's desk unless asked to do so.
Do you feel the need to keep superiors and subordinates informed of your every move? I try to put myself in the other person's shoes, see things from their point of view. It means that an applicant not only answers all the interviewers' questions correctly, but also actively asks an interviewer some questions about the company and the position, which makes the interviewer realize that the candidate is so interested in the job and ready to work for. them.
In the beginning, while developing new accounts, I would say the tours would last from one to two weeks. The above questions will often be used to help the interviewer choose what he/she would like to ask next. In the US, most companies provide many opportunities for growth, so don't be afraid to start from scratch.
However, I would also consider a part-time position. http://esl.about.com/library/weekly/aa120797.htm). The employer wants to know exactly what you did and how you did it; the more detail you can give, the more the interviewer knows you understand the type of work. The more detail you can provide, the better you show the interviewer that you understand the company.
Providing details lets the interviewer know that you are comfortable with that job.
Telephone contacts in business
- Leave a message
- Voice mail of the phone
- Leave message directly through assistants/ secretaries…
- Negotiation in business by phone
- Make an appointment
- Make an invitation
- Rearrange an appointment
- Supply information about your product/ service
- Sell Your Product/ service
- Make reservation by phone
Because in the voicemail Peter clearly stated his name, the reason for leaving the message and the time frame for the call back. This is the first offer since we put the property on the market six months ago. Asking price n The price at which an item is offered for sale Attorney n A person legally appointed by another to act. as his or her agent in the transaction of business, specifically one qualified and. licensed to act for plaintiffs and defendants in lawsuits.
Although emails are often considered less formal than printed business letters, in the business world you cannot afford to make your language seem informal. For example, "I am writing to inquire about..." or "I am writing with reference to..." It is important to make your purpose clear early in the email and then to the body of your email to move Make sure you refer, in the main message, to any attachments you add and of course make extra sure you remember to include the attachment(s).
Thank you for your August 2 email expressing interest in the Buena Vista Center as a venue for your similar. Brevity is the soul of wit." It's also the soul of effective business presentations. We live in the age of 30-second commercials, and most expect you to make a point fairly quickly, then move on to your next point, and your next, etc. .
This is very useful because when the audience around the topic, they will focus more on the presentation, not chatting or doing some private things. This will cause a great big effect on the existence of the company in the competitive market. The growing internationalization of business activities at the end of the twentieth century has brought new challenges to many organizations, thus increasing international contacts and increasing the ability to cooperate with partners in different businesses and fields.
In the study, the rationale, objectives, methods, scope and design of the study are mentioned in the first part in the hope that the readers will have an overview of my study.
Email contacts in business
Here are the most common reasons for poor business communication and proposals to come across. The listeners very often have no idea what they are talking about. The solution is to start at the end. Almost every effective business communication is a "call to action" in some way, and you should predetermine the specific result or action you want to achieve.
If you can't envision a specific outcome that requires an act of commitment, then perhaps you should question whether communication is really necessary. Whether you're giving a keynote speech, presenting a proposal to a prospective client, or introducing yourself to a new employee, the essence of clear communication is brevity. The common theory is that we say "sorry" when someone makes a mistake and then has to do something to make up for that mistake.
Moreover, it is not enough to just say "sorry" for the mistake, the company must compensate the customers. Language borders enjoy a higher profile because effective business communication is essential for success in such global domains. The second part consists of three chapters: the theoretical background, a study on business communication in English and some reasons for poor business communication in English and suggestions to overcome.
To effectively conduct my senior thesis, I first study an overview of general communication, including definition, types, purpose and classification of communication, purpose of business communication in English, types of business communication. Then an in-depth analysis was carried out into the essence of many situations of business communication, dialogues, words and sentences in use.